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      Kaplan

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      Kaplan reviews

      Great Benefits, Poor Management - Customer Support Specialist Kaplan Employee Review

      3.0
      Jul 21, 2025
      Customer support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Somewhat generous PTO, great health insurance and people are mostly friendly

      Cons

      Micromanaging, training is subpar and pay is way less than other well established companies.

      Explore other reviews about Kaplan

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Genuinely supportive community, lots of opportunity

      Cons

      Compensation could be higher across the board

      3.0
      Jun 2, 2026
      Student success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote and flexible. Good culture from higher up but team morale is down.

      Cons

      Turning more salesy than helping students. Too much focus on hitting budget.

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