Pros
Diverse Student Body – Opportunity to work with international students from various cultural backgrounds. Valuable Experience – Gained insight into student welfare and administrative support. Supportive Colleagues – Built strong friendships with coworkers who shared similar challenges. Office Location – Central location with good transport links. Stepping Stone – Useful for gaining experience in education support. Despite the challenges.
Cons
Lack of Training – No formal preparation for handling student mental health concerns. Poor Management – Instances of staff bullying and lack of leadership support. Emotional Toll – No mental health resources are provided for staff in demanding roles. Underqualified Hiring – Positions are given to staff without the required experience or qualifications. High Turnover – Many staff left due to stress and dissatisfaction with management.