Good employer but needs to improve / address staffing issues within IT and HR - Anonymous employee Kaplan Employee Review

3.0
Nov 26, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most roles in IT pay near the going rate, good secure employment if you can put up with stress & demands of key managers. Profitable company which seems able to put up with poor IT output to business.

Cons

Some dictatorship / bullying issues with IT management, continues still I've been told but leads to career progression. HR group inexperienced and feckless in not being able to address genuine employee complaints and issues. Business accepts poor IT performers, so can hang around here for a few years.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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