Pros
You never want for opportunities to help students and employees, in a very personal way, to succeed in their education. New faculty and staff always want to join in this exciting work as well. Plus, you benefit from the deepest and oldest fund of resources to draw from in your work. Kaplan recognizes consistent success as well as rewarding noteworthy efforts.
Cons
There is always another stone to turn over, always a new business to develop, which is very good. But, requests for staffing trail the business coming in the door, plus recruiting and training new staff in the complex and nimble business climate is a huge challenge. Thanks to management for any success in decreasing the time spent on busywork, especially since intranet communication and resources are overly difficult to manage and often contradictory.