Careful which reviews you believe - Senior Engineer Kajabi Employee Review

2.0
Jul 23, 2023
Recommend
CEO approval
Business outlook

Pros

The engineering culture was great back in 2020 and some of that persists even today. Most (though not all) managers try to shield their teams from the crazy demands of the executives. Individual contributors are all friendly, helpful, and encourage good work.

Cons

Morale is in the toilet. There was a layoff earlier this year, one that was totally avoidable, but I guess management said "everyone else is doing it, we will too". So now everyone is scrambling to keep the work going despite their missing colleagues. People are just trying to keep the lights on, there's no feeling of forward progress. The execs know teams aren't happy but are trying to sweep the problem under the rug, not actually address it. I think an exploitative, lazy executive team took over a company that used to have a culture that put employees first, and thankfully they haven't been fully successful in their exploitation. Yet.

Explore other reviews about Kajabi

5.0
Feb 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast paced, AI forward, strong leadership

Cons

Sometimes chaotic, not for the feint of heart

avatar
Kajabi Response
2mo
Thanks so much for sharing this. It's appreciated and this enthusiasm, (and honesty about the sometimes chaos serving Experts in a very dynamic time) is beyond awesome.
1.0
Apr 29, 2026
Recommend
CEO approval
Business outlook

Pros

Most popular AI tools are approved for use in workflows

Cons

Compensation is below market, especially given the pace and expectations. Employees are not set up for success—onboarding is limited, tooling is often insufficient, and efforts to improve team operations tend to go unrecognized. The company operates with constant urgency but lacks a stable strategy. Frequent restructures, shifting priorities, and unclear product direction create an environment of thrashing rather than execution. Work is often duplicated, abandoned midway, or deprioritized after significant effort, which leads to burnout and loss of institutional knowledge. “Lean teams” combined with high pressure results in constant context switching, declining quality, and attrition of experienced talent. There is also a disconnect between leadership messaging and reality—ambiguity is often framed as “high standards,” leaving teams without clear goals, success metrics, or direction. Psychological safety is low. Leadership changes and layoffs happen with limited transparency, creating a fear-based environment where people are hesitant to speak up. Despite messaging around meritocracy, there are visible inner-circle dynamics, and advancement can feel tied more to visibility than impact. AI is heavily emphasized, but without clear strategy or defined use cases. In practice, this translates to pressure to produce more rather than meaningful improvements to workflows or customer value. There are also signs of deeper product and business challenges: inconsistent pricing strategies, aggressive promotions, and a lack of cohesive enterprise direction. Sales and product teams are often misaligned, which impacts customer trust. Overall, there is a significant gap between how the company presents itself (high-performance, builder-focused, AI-driven) and the day-to-day experience (reactive, unclear, and unstable).

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