Do not work here - Senior Operations Manager Kaiyo Employee Review

1.0
Jul 16, 2024
Recommend
CEO approval
Business outlook

Pros

- Removing furniture from landfills - Good experience for learning how to navigate a toxic workplace

Cons

This is all meant (for anyone who reads this) to attempt correcting this behavior for their next roles because Kaiyo won't be around much longer. - Poor leadership, too many reactive decisions - High stress, low reward environment. The cycle of stress never seems to 'end' - No upward mobility - Little support from management, you know you are just a number - Hired too many C-level executives simultaneously with little knowledge of business or ecosystem. - Grew too quick, wasted money on an expensive HQ for <10 employees... - Don't hire anyone until you can keep the staff you have - this was always a problem. - Don't use the 'carrot and stick' analogy in any workplace. Ever. - Do not use 'wartime decision' this is not a war, it's a business. War kills people, but businesses shouldn't. - If you are in a leadership position, listen to those working on your team/other teams. Stop doing 'what worked elsewhere' because it did not work at Kaiyo. - Don't gaslight people, be honest about trajectory and if people leave be prepared for people to leave. - Don't blame market conditions as an excuse for not solving problems.

Explore other reviews about Kaiyo

5.0
Mar 6, 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Collaboration Team environment

Cons

Board did not understand operations and made decisions reactively without input of those who had a wealth of experience. Unfortunately, this lead to the closing of the company.

2.0
Oct 9, 2025
Recommend
CEO approval
Business outlook

Pros

Was a cool place to work

Cons

Once Company management changed the company crashed, stopped caring about employee relations, no leeway for petty mistakes, which in turn made customer relations worse

See reviews by: Helpful|Rating|Date|All