Fast-Paced and a Team That Actually Cares - Business Development Executive KPay Merchant Service Employee Review

Nothing good about it at all

Working here is way worse than you can ever imagine. Whatever the HR / Hiring manager tells you, they are just luring you in. Low pay with unrealistic KPI and targets to hit. Consider other sales roles in the country if you wanna have a well-paid sales job while maintaining your mental health.

-You get BDE team members that are very good in teaching, and some area managers that care.

-The commission structure always changes when someone is doing good, some of the commissions you can barely see. -No respect for work-life balance and time outside work. -No transport allowance. Be prepared to spend $200-$300 in gas, tolls, and fares for public transport weekly. -No ramp-ups, straight termination in 1 month if you don't hit the ridiculous targets. -Unpaid overtimes are the norm. Marketing team is just unpaid interns. -Base pay is a joke. The promise of anything above $80k in OTE is a straight scam. -If the management's expected numbers are not met, good luck. BDEs take so much of the blame, without regard to oversaturation, customer behaviours, or just overall uncompetitive rates and features. -Unprofessional behaviour, such as calling people out straight in the BD chat instead of communicating with the manager and the BD first and knowing the full situation. -The quality of booked meetings isn't the best. You would often spend so much time travelling just to face results of miscommunication between the telesales team. -Poor product launch. Sudden changes would mean that previously promised features and inclusions would suddenly not be available to fulfill. Trust erodes between the merchants and the company standing. BDEs would often get the blame as the customer facing reps. -Job listing has outlined visa sponsorship to lure people in. That is not true.