All round positive experience - Customer Service Representative KINNECT Employee Review

Creativity was encouraged and appreciated

Distance from home was longer than I would prefer

Most employers pay lip service to culture. KINNECT genuinely lives and breathes it, and it feels different to anywhere I’ve worked. Leadership is visible and values‑driven, with the CEO doing a short weekly shout‑out recognising above and beyond efforts. The work is meaningful and relatively AI‑proof, being a people first business, focused on helping people. There is a strong investment in developing team members, and plenty of social and fun events that build real connection. I would highly recommend KINNECT as a place to work.

The environment is fast paced, which will suit people who enjoy that style of work. That said, work genuinely stops at 5pm, and there is a clear policy around no evening emails or emails while on leave, which creates a healthy balance.