Rest Assured - Advisor KEEN.com Employee Review

1.0
Apr 22, 2025
Recommend
CEO approval
Business outlook

Pros

Set your own hours, set your own rates.

Cons

Most of us are putting in 12hr workdays, 7 days a week just to make ends meet b/c the platform is constantly either a) under some form of (undeclared) maintenance or b) just plain busted. There don't seem to be enough functional cloud servers to go around. Management seems more concerned with developing/pushing shoddy SAAS than running a living, breathing marketplace. Ingenio owns all the major psychic platforms now so they can do what they want. Oh, and they've apparently been asking advisors for positive reviews on trustpilot? (If I asked a customer to leave a positive review, Keen quality assurance would shut down my account in a heartbeat.)

Explore other reviews about KEEN.com

5.0
Dec 26, 2023
Recommend
CEO approval
Business outlook

Pros

Make money quickly Get to work with a lot of different people

Cons

Takes a lot of the money made

1
1.0
Nov 26, 2025
Recommend
CEO approval
Business outlook

Pros

Clients loved me, and I enjoyed helping people. They paid out as expected.

Cons

They suddenly terminated my contract for no reason. I consistently maintained 5-star ratings throughout all 5 years I worked on their platform. I conducted over 1,700 readings and maintained performance metrics that showed I was in their good range, despite their metrics being confusing to understand. They rank advisors low in the listings because they want advisors to pay to be ranked higher. The pay was low, with Keen taking 60% of what clients paid and only paying advisors 40%. Their values are poor, and they do not treat advisors well. They wanted advisors to create a cliffhanger to keep clients coming back, which I refused to do. They want clients to become addicted, and when someone is addicted, advisors cannot give guidance on how to improve their situation, or the Play Fair people will send a warning email to the advisor. There were technical issues with the system not always working properly, especially with the site freezing and advisors being unable to answer to accept a chat session. They always made me feel undervalued, and threatened me when I emailed a client extra information after their session was over to finish helping them. There is deception present among the Play Fair people, a lack of support, and a failure to value the advisors who are gifted and have a big following of clients. While I tried to stay out of what the company is doing so I could focus on clients, it was a horrible experience every time they wanted us to keep clients hooked. I would never recommend Keen to anyone.

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