Terrible treatment of advisors - Advisor KEEN.com Employee Review

1.0
Sep 21, 2025
Recommend
CEO approval
Business outlook

Pros

The pros used to be once upon a time.The company just took thirty seven percent.Somewhere around there.It was very low going up to seventy percent.And demanding an extra three hundred per month to promote us across the globe, which was supposed to be included in their commission.Their very very high commission

Cons

Dropped calls continuously skimming money off the top of calls of the clients.. Extremely high commission with no benefits or decreased commission. Even if you were there for 2 decades as I was There was nothing to earn.There was nothing to look forward to.They just kept taking and getting greedier and greedier.As corporate america did with a company that owns keen, worth four point five billion dollars, you would think that they could pay a few of us that have been there 42 decades.A better commission than seventy percent them taking thirty percent us receiving, as well as them, getting money off of skimmed calls that dropped.And then demanding an extra three hundred dollars a month to promote us across the globe.It became a pathetic excuse of a job.I am worth far more than many other people were worth far more so I left they wouldn't even give me a dime.More.So I left, period. You give no incentives to make more money.Except when it works for you, not for the advisor and definitely not for the callers/clients.... Let's not forget that they took down the community forums.Because people were talking so badly about them, they didn't want us all talking to each other about how bad this company really was.... What's sad is that it was a great company when it first came out.And then it turned into a greedy corporate profit driven, not spiritual driven, not people, helping driven profit, only driven company.....

Explore other reviews about KEEN.com

5.0
Dec 26, 2023
Recommend
CEO approval
Business outlook

Pros

Make money quickly Get to work with a lot of different people

Cons

Takes a lot of the money made

1
1.0
Nov 26, 2025
Recommend
CEO approval
Business outlook

Pros

Clients loved me, and I enjoyed helping people. They paid out as expected.

Cons

They suddenly terminated my contract for no reason. I consistently maintained 5-star ratings throughout all 5 years I worked on their platform. I conducted over 1,700 readings and maintained performance metrics that showed I was in their good range, despite their metrics being confusing to understand. They rank advisors low in the listings because they want advisors to pay to be ranked higher. The pay was low, with Keen taking 60% of what clients paid and only paying advisors 40%. Their values are poor, and they do not treat advisors well. They wanted advisors to create a cliffhanger to keep clients coming back, which I refused to do. They want clients to become addicted, and when someone is addicted, advisors cannot give guidance on how to improve their situation, or the Play Fair people will send a warning email to the advisor. There were technical issues with the system not always working properly, especially with the site freezing and advisors being unable to answer to accept a chat session. They always made me feel undervalued, and threatened me when I emailed a client extra information after their session was over to finish helping them. There is deception present among the Play Fair people, a lack of support, and a failure to value the advisors who are gifted and have a big following of clients. While I tried to stay out of what the company is doing so I could focus on clients, it was a horrible experience every time they wanted us to keep clients hooked. I would never recommend Keen to anyone.

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