ICT Team - Needs competent ICT Directors. Lousy management. - ICT Team Member KDDI Employee Review

1.0
Dec 19, 2019
Recommend
CEO approval
Business outlook

Pros

Except for a few good-hearted folks, nothing else. Should avoid this company and the directors totally.

Cons

No good HR practice. They don't care about feedback. No appraisal system. They grade based on who the ICT Directors like. No direction. They steer products based on who are on good terms with the ICT Directors or which vendors can give them awards. No accountability. ICT Directors let team members roam and swim with no guidance. Poor culture. Forces employees to read their Japan HQ philosophy book. No actions to improve overall morale. Charges employees for coffee even. Very enclosed. Very focused on their Japanese customers etc. MNC sales team is kept very small and no efforts on anything non-JP. Employees not very much involved in JP will not be liked by the ICT Directors. No planning. Focuses only at sales. Horrible thinking of only focusing at getting revenue in and ignoring operations. No maintenance on their ICT equipment, no preparation or investment internally and over-promise to customer. When issues happen, ICT Directors only blame internal engineers. Price fixing. They like to engage with vendors who they like or within their circle. More often than not, of their nationality. Even if cost is higher. No standards on procurement. Discrimination on nationality. Being a local-registered company but does not have any interests in local. Be it staff or customers. Seemingly only for their own agenda. Understand their origins of the ICT Directors nationality will tell you more. Lousy ICT management. Team organization structure changes 2 times every year to adjust who they like or don't like. Not based on performance. No performance structure review in the first place. Messy. Only talk. Says want to be best ICT company in Singapore but no actions to prove.

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5.0
Sep 30, 2025
Anonymous employee
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Pros

Loved the job, nice and easy environment

Cons

Hard to move up the ranks because of low turnover

2.0
Jan 14, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time Mostly Japanese managers with Japanese spoken in the office and written in emails. American and Japanese work culture combined.

Cons

Co-workers will attempt to sabotage you with a smile on. Low technically skilled colleagues, High Tech Debt. Very poor documentation which is used as job security by most of the local seniors. Japanese culture of voluntary overtime combined with American Layoff culture yield a truly awful work life balance, high stress and very low job security. Large amount of visa work holders. Usually titled as Senior Managers that will only stay for a short time. If they mess up its ok because they will go back to JPN and not deal with these clients again. They suffer no repercussions for poor work, usually having poor English and average Technical skills. They get to learn with your livelyhood and job security at risk. These will be the decision makers for projects and when things go wrong the non-Jpnese workers will be marked.

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