Overall a Pretty Good Place to Work - Customer Service/Support/Case Manager KARL STORZ Employee Review

Great benefits and company culture, frequent opportunities to interface with senior leaders and executives.

Roles and responsibilities are demanding, complex organization to understand, and requires in-office days if you are in proximity to a regional hub.

2 weeks vacation, 180 hours of yearly sick time. The HSA benefits were good for my family of 3. Exposure to the Healthcare industry.

The management is very dishonest. They are known to sexually harrass employees and will work you to the bone with a promise of a fake promotion if you take on extra work. You will not get promoted for hard work or for taking on any extra work, you will not get promoted for your loyalty and commitment to your position as an essential healthcare worker or for exceeding or meeting your yearly review expectations only if you're a favorite of the management and keep your mouth shut about inappropriate conversations you might get promoted and that's a big maybe. If you show signs of prosperity or that you live comfortably they will not promote you. If you voice concerns about unfair promotions and tactics they will find a way to create bogus fake write ups and when u contest them they never respond. Management promised me at least 3 different promotions but the management is disingenuous they used me for the very heavy work loads (50 emails and calls a day working 35 hours overtime every two weeks for 7 years] and after 7 years of working me to the bone and suffering injuries due to this position they will find a way to terminate you because half of the people that work as case Managers are currently on disability paid leave for the inhumane work environment they created. This place is walking labor law violation stay far away, the sexual harassment by so called management to peers has been well documented. I've never worked at a place where they will lie to your face about promoting you and give you awards for most valuable colleague people's choice award letters of commendation and then when you're fed up about being lied to about promotions and voice your concerns they fire you for fake reasons. In 7 years management refused to create a career development plan for me each time I asked the reason why I was told I didnt need one because im so tenured I just need to apply to get promoted. After 4 trys it didnt happen, when I voiced my concerns they let me go for fake reasons. They have the worst HR and I mean the worst. They are unprofessional and will not respond to any rebuttals or refutes to bogus claims made against you also they speak to you disrespectfully like youre a child. I got into a near fatal car accident and had a severe concussion omw to work i remember calling my supervisor and telling her what happend and then I went into the hospital for a week to recover my 1st day back at work HR called a meeting and literally yelled at me for not telling them about my accident even though I told my manager but guess she didnt tell HR about mu accident. Like i said Stay far away.