information dense job - Customer Service Representative (CSR) Justworks Employee Review

2.0
Mar 24, 2024
Recommend
CEO approval
Business outlook

Pros

stocked kitchens and work from home options

Cons

must know a lot of information, training doesn’t prepare you very well, lots of white managers

Explore other reviews about Justworks

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and management.

Cons

Long hours sometimes, but generally a good experience

2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Some genuinely good people among the sales org - solid product for small businesses - decent base pay - good benefits

Cons

Sales people should avoid at all costs unless you are established in the PEO industry. -completely different org that what was presented during the interview process -mass exodus of good managers any top ic’s -ROE does not exist, your accounts will be taken from you and passed along to favorites at the top of the org -inbounds are far from equitable and passed to the same “inside circle” -product has fallen behind significantly to other tech forward companies

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