3d
Richard here, Juro's CEO. Thanks for taking the time to write this feedback.
On the restructure: I know this is tough. Layoffs are the hardest thing we do and are never easy for those affected. I'm proud of the communication our People and leadership team does around them. Feedback we've received was consistently that as tough as it is, we handle it in a human way (with ongoing support for leavers like you, such as CV review, intro to portfolio companies, access to our mental health platform etc.).
On engineering trade-offs: velocity is increasing fast as trend at Juro and >80% of our efforts are going into AI-native capabilities such as Operator, intake agents and AI review. Technical debt remains but things are moving much faster.
On accommodations: I'll be very direct here, since this is something we genuinely take pride in and I don't want anyone reading to get the wrong impression. We ask people about adjustments at multiple points, including during hiring and again at moments like returning from leave. We run time off on trust, fund therapy through Spill, train our managers in mental health awareness, and have trained mental health first aiders across the team. Several of our own leaders are neurodiverse or manage health conditions.
We're not perfect and open to improvement, but supporting people who work differently is something we've built on purpose from the very beginning.
Wishing you well in what's next.
- Richard
