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Juris Technologies

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Improvement Required - Professional Services Consultant Juris Technologies Employee Review

1.0
Jan 19, 2018
Recommend
CEO approval
Business outlook

Pros

You will get chance to work with talented people who can really inspire you to think out of the box to seek for solution. Some seniors are humble and willing to listen to you to solve the issue together.

Cons

For the cons of Juris, surprisingly it is not about the people who works in Juris, as most of the employees are the victims of this company, you will get up everyday hating to step into office to start your day, not because of the task assigned to you or the people you are working with, but how the bosses manage this company that causing difficulties to complete the project. Below are the reasons why I decided to put up the review and do not recommend you to join this company: Most important reason, Juris has good review review volume on Glassdoor during 'special' occasion, Jurisian can feel it, you might notice most of the good review are provided around the period Juris participates in Career Fair, or there is tender of a project. Turnover rate of the staff which I believe more than 30% a year is the best proof of the bad comments. The population of young newbies is another proof of this. Learn in hard way culture. You will be lucky if you meet those seniors that teaches and guides you patiently and gently. From my observation, some of the seniors were treated badly by the client, hence they believe that they need to train you in the same way in order to get you prepared to handle customer expectation. Please refer point 3 on the reason they were being treated badly by client (I am not blaming them for behaving this way as I noticed bosses practice the same and expect seniors to practice such behavior too). This leads to developing the staff becoming a high-IQ-but-low-EQ person. Stay strong if you are the one who are being trained, and be strong to retain the good characteristic of yourself for not becoming a person like them. No proper business knowledge training was provided to employees. The employees that being sent to client site bear the expectation from company that: ask professional question and not to show that you know nothing about this business. Trying to be realistic, I understand this is not a perfect world, I understand most of the consultancy firm might not know 100% on everything before providing solution to client, but company is expected to equip staff with skill on how to "ask professional question" when the staff know nothing but too clarify every single details from client. Staff learns from client instead of providing consultation. Another point about training, Juris willing to spend on staff to enroll staff into few days workshop such as 7 habits, crucial communication. The most important certificate that needed by an IT company - Project Management Professional Certification and Business Analyst Certification is not sponsored by company, is not required nor encouraged by company get them. Expectation towards employees. Juris is an organisation that willing to give opportunity to non-experienced leader to lead the team, when there is short of experienced resources to support the project. It is a good chance for those talented person to show their ability (with minimum guidance). However, the bad side about this, the appointed person bear the responsibilities to succeed the project (with minimum guidance). Rejecting this opportunity will be labeled as "not willing to take up the challenge, not willing to contribute when there is lack of resources". Accepting this > lack of experience on ensuring project meeting timeline > delay on project > project not considered success > performance is not up to expectation > bonus given will not be up to expectation too. Let's recall, who failed the resources arrangement at the first place? Who is the root cause of the project failure? Another point about expectation, during year end review, Juris gathers the feedback from your team member about your performance, which is"peer review". The confusion part remains unsolved is that the expectation towards different ranks are the same, the management has reviewed and revised the expectation for different rank however it took them more than 1 year to get this updated into system (this was still not reflected in system during year end 2017 review). Benefits. HR policy being revised every year. The entitlement to enjoy profit sharing is getting harder and harder each year. During year 2017, it was confirmed that half of the leave (or remaining leave?) can be converted into cash and another half can be carried forward. During year 2018, revised HR policy -- all leave needs to be cleared within first 3 months. This is a not so important point as the leave entitlement is 14 days for non-managerial ranking staff, which easily can be finished by taking 1.5 day leave each month, just for your reference if you are a workaholic who unable to clear all the leave, remember to check on changes of HR policy. 6. Last but not least, no work life balance.

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Juris Technologies Response
8y
We are sorry that you feel this way. With the level of unhappiness and anger that you have, we suggest that you talk to your career counsellor or talk to your direct reporting manager. The reason why we have instituted career counsellors who are not your direct reporting manager is so that there is another party that you can talk to within the company to voice your dissatisfaction and your views. We have multiple avenues for you to voice up if you are really interested in providing constructive feedback. Juris is known for growing heroes where the seniors spend time growing juniors. If you experience otherwise but you don't raise it up to a counsellor who can make a difference, the management would not know how to improve and rectify the situation if you choose to do this through an anonymous glassdoor posting. If you believe in opening up and you are willing to provide this advice to management, please take your own advice and do this in a constructive manner: talk to someone who can do something about your views. As for the company investing in soft skills such as Seven Habits and Crucial Conversations, this is because we believe in training our staff in life changing behaviour that can impact their work, including managing projects and working with team members and clients which requires people skills. We do not invest in PMP training because now we are in going into full agile training and our investment is not in the traditional waterfall project methodologies. We have recently just developed agile training workshops which we are going to roll out as part of the Heroes Training Academy initiatives. For your information, now our customers themselves (the banking institutions) are not asking for PMP certified project managers because the industry is going towards more agile implementation methodologies. As for having young people lead the teams, we have a culture of giving opportunity for young people to take leadership position and we have set up people in SPG and Code Central and other seniors to provide leadership and guidance. Every single person in the company is appointed a Direct Reporting Manager and an experienced Career Counsellor. There is no reason why a person who is taking a leadership position is not provided guidance. This does not mean the company does not have any failings, but it means that we learn together. This goes back to your advice of opening up. If you truly believe in opening up, talk to your counsellor or someone within the company. If you have the courage, talk to management. We don't want anyone to come in so unhappy to perform work. You either run with the company vision or you don't.

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Cons

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