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      Jumia

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      Jumia reviews

      Acquiring customer handling skills which help in dealing with customers. - Customer Service Associate Jumia Employee Review

      5.0
      Sep 4, 2019
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Being able to resolve customers issue or problem online and willing to see u personally for an appreciation.

      Cons

      Language barrier Difficult to understand what customer says

      Explore other reviews about Jumia

      5.0
      Apr 22, 2024
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      All staffs are nice and are willing to help, no overtime required for not urgent work.

      Cons

      Haven’t found out yet, all good.

      3.0
      Jan 19, 2025
      Customer service intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Jumia has a Fantastic work culture

      Cons

      The cons is low pay

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