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Johnson County Library

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Nice job, little growth opportunity - Patron Services Specialist Johnson County Library Employee Review

3.0
Feb 11, 2025
Recommend
CEO approval
Business outlook

Pros

The frontline staff is awesome. I love working with my coworkers and with the public in general. Beautiful and clean buildings and good benefits for full timers.

Cons

Very little opportunity for growth. Very competitive hiring process makes it very difficult to move from part time to full time. Managers often ask for feedback on how to improve the organization and then ignore responses. Communication between admin and frontline staff is poor. Part timers and circulation staff are treated as second class citizens compared to full timers and other departments. Strict hierarchy makes it hard to work together on fixing issues. There's a good IT team but the technology in general is very faulty and makes day to day work challenging. Poor work life balance due to heavy weekend hours.

Explore other reviews about Johnson County Library

5.0
Nov 11, 2025
Recommend
CEO approval
Business outlook

Pros

Positive work environment, offers opportunities for skill development, positive impact, good work life balance, empowering environment, continuous learning, direct community impact

Cons

Lack of professional advancement, high competition due to limited job growth, replacement openings are the main source of available jobs, continuous learning

2.0
Oct 1, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay for branch staff is decent for the field. Some of the most amazing people work in the branches. There's at least one branch manager who's trustworthy.

Cons

The administration as a whole has decided that authoritarian rule is their policy in everything. Decisions with profound impacts on staff's job satisfaction, mental health, and sense of belonging are made without involving any staff below the management level in the conversations. The new regional model has been devastating to branch staff morale, but their concerns and suggestions are just brushed aside and they're told to just give it time. Any resistance to the regional model is seen as disloyalty to the grand vision. Things aren't much better at the branch manager level. With a couple of exceptions, branch managers seem to have been selected and retained based on their level of devotion to admin's plans, rather than on management skill, In my region, branch management is a terrible combination of ineffective and brutal. A staff member leaves their offices crying on average once a week. Like admin, they make decisions without consulting the staff affected and then push back--forcefully--when legitimate concerns are brought to them. They're resistant to ideas brought by staff yet hammer their own ideas into place no matter how nonsensical or challenging they are.

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