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      Johnson Controls

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      Johnson Controls reviews

      Service coordinator - Customer Service Coordinator Johnson Controls Employee Review

      3.0
      Apr 25, 2018
      Customer service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Have high hopes of change.

      Cons

      I am a simplexgrinnel employee. now johnson controls. The moral is low, mgt only cares about bottom line., not people. We all hoped jci would change things but nothing has changed. Need to move on

      Explore other reviews about Johnson Controls

      5.0
      Apr 22, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great job that I would totally recommend anyone

      Cons

      Wonderful, wonderful place to work, no complaints

      avatar
      Johnson Controls Response
      1mo
      Thank you so much for sharing your positive experience with Johnson Controls. Your input will help us in our mission to foster the best possible workplace for our teammates.
      2.0
      May 14, 2026
      Controls service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, good PTO and benefits

      Cons

      Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

      1
      avatar
      Johnson Controls Response
      2w
      Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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