Sinking ship that is burning while being swarmed by sharks (Competitors/Acquisition Companies) - Account Executive Jamf Employee Review

1.0
Aug 28, 2025
Recommend
CEO approval
Business outlook

Pros

+Lot's of salt of the earth people - but many have been let go or moved on to better things +Not too high for pressure for SAAS Sales - theres a hidden understanding theres only so much TAM for Jamf so they can't be too tough on a bad quarter +Good place to start out in SAAS Sales - especially if you are trying to break into tech/cybersecurity +Dean Hager (Former CEO) was a great leader and some of his leadership is still at Jamf. But alot of the remnants of Jamf's glory days have faded.

Cons

+Poor Pay - Salary increased a total of 10k over 3 years while consistently being a top performer. +Lack of Promotion: No visibility to be promoted to bigger accounts/rep titles, management. Most "duplicative management" let go. +Lack of Leadership: We hear from them in public calls and forums but rarely get engagement with them on individual teams. Simply put - they no longer look you in the eye anymore. +Mandatory RTO: 3 days a week to sit in front of a computer and do the same work. No coverage on increase monthly cost of parking, gas/commute, vehicle toll : spending an additional $500 dollars to have a more inconvenient work environment that takes away our time, and in my experience, work efficiency. +Big Brother Management: Everyone feels like they have to look over their shoulder before they say anything because: 1. Most reps/individual contributors don't have good things to say anymore. 2. Management is watching 3. Heard stories of people getting PIP'd while hitting goals because of XYZ reason 4. questionable on how politics have played a role in who has remained over 3 layoffs in last 18 months +Oh yeah - 3 rounds of layoffs in 18 months +Tech: it's no longer new, it's not even better than competition for a lot of categories, and its hard for endusers to use. The tech was a big deal in the past because we created a market for Apple MDM/security. It's become saturated and our value prop as being the best is not easy to stand on simply because we are not the only one anymore, and we frankly are not developing and creating cutting edge software at the same rate we did before.

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Jamf Response
9mo
We appreciate your feedback and comments. The past few years have brought significant change across our industry, and while we’ve made decisions to adapt to those realities, we also recognize the impact those changes have had on employees. In order to better serve our customers, our go-to-market employees who are near a Jamf office are onsite 3 days a week to bring those teams together who facility our customer journey to improve that experience.  By bringing together our go-to-market teams more intentionally and on a more regular basis we will be better able to break down silos and encourage cross team collaboration in ways that can’t be done as efficiently virtually. We believe the informal interaction among teams will create more opportunities to improve our customer experience, increase revenue, and reduce churn. Regarding the company direction, we recently announced a strategic reinvestment plan to drive long-term growth and realign our go-to-market organization to allow for investment in areas that have the greatest opportunity for growth including increasing investment and resources to support Enterprise customers and simplify our approach to SMB.

Explore other reviews about Jamf

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing people, remote work, flexibility, and socially aware environment.

Cons

Tech layoffs can seem not as transparent and desired.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are pretty much the only positive at this point. Working hybrid is nice, but pales when we used to be fully remote with no issues.

Cons

The senior managers of Technical Support are driving this org into the ground. Employees are no longer a human, no longer an employee; we are now just numbers. KPI requirements have gotten ridiculous requiring employees to almost literally fight over available work to make ourselves look better. Its a complete sham, a numbers game. There are those of us that are legitimately here for our users and administrators, but the quantity of work has vastly outweighed the quality.

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