Benefits are good, but management treats us like numbers - Technical Support Jamf Employee Review

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are pretty much the only positive at this point. Working hybrid is nice, but pales when we used to be fully remote with no issues.

Cons

The senior managers of Technical Support are driving this org into the ground. Employees are no longer a human, no longer an employee; we are now just numbers. KPI requirements have gotten ridiculous requiring employees to almost literally fight over available work to make ourselves look better. Its a complete sham, a numbers game. There are those of us that are legitimately here for our users and administrators, but the quantity of work has vastly outweighed the quality.

Explore other reviews about Jamf

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing people, remote work, flexibility, and socially aware environment.

Cons

Tech layoffs can seem not as transparent and desired.

4.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Jamf, during my time there, was a really great place to be. I felt that the community and company culture were very supportive, and your responsibilities were clearly outlined. When I was hired, there was still a lot of fun to be had with the company. Offsites were great, team meetings were a lot of fun, and it made you want to sign in to work every day.

Cons

Towards the end of my time at Jamf, after a series of acquisitions, it was difficult to keep up with the different silos of technology we were responsible for as experts. Plus, compensation increases had largely gone away. It was difficult to get a promotion or raise, and towards the very end, there was a looming threat of a layoff over your head most of the time.

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