Good pay and flexible hours but it can be very chaotic - Waitress/Hostess JW Marriott Employee Review

4.0
Mar 14, 2021
Recommend
CEO approval
Business outlook

Pros

-good pay -flexible (you choose your own hours each week) -you get to work in teams (serving guests) - especially good if you have friends there as you can choose your team if you want but there’s no pressure to, it can also be random -you can meet and serve celebrities (e.g. they hosted the BAFTA dinner) -In some areas of the hotel (like Park Room) you can get a lot of tips (£50 at a time) -free food if you are a hostess/ if you work for more than 6 hours in one shift -many different areas of the hotel that you can work in - serving for the general events or for their restaurants/ tea rooms.

Cons

-Very very chaotic in the kitchen while waiting to serve the meals -You don’t get proper training (I got mine 6 months late) but are expected to provide excellent service (however, hopefully your team that serves the plates with you can show you) -The plates are very very hot sometimes and the gloves are not thick enough - I have nearly dropped them at times.

Explore other reviews about JW Marriott

5.0
Feb 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everybody I worked with here was great.

Cons

The hospitality schedule doesn't work for me anymore.

3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits for Associates with 401k

Cons

The property is under renovation.

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