Poor Planning. Poor Execution. - Anonymous employee JSX Employee Review

2.0
Dec 16, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are great. Hiring department does a very good job Standardized pay rates Travel benefits

Cons

Communication is terrible Departments have no connections to other departments Quality of work is sub par Too caught up in own self image to look inside and see the glaring flaws within the company culture Started as an amazing place to work, has since become one of the most toxic environments I’ve ever worked within. The identity crisis of the brand is felt through all departments. Senior management micromanages all departments Mid level managers not trusted to do their job Senior management has differing ideas of what the airline should be

avatar
JSX Response
5y
Thank you for the feedback. In a fast-moving, startup environment like ours, we know keeping our Crewmembers informed is an integral part of our growth strategy. Between our weekly company-wide newsletter (Crew Update), monthly department calls with senior leadership, and quarterly all-hands meetings with Alex, we certainly are prioritizing communication; sharing information as soon as we can. Getting involved in a Crewmember Resource Group, such as IDEA, is another way to keep up-to-date and be part of the solution regarding decisions that may impact your work group.

Explore other reviews about JSX

5.0
Mar 29, 2026
Recommend
CEO approval
Business outlook

Pros

This company is disrupting air travel and making a great experience for customers. That means employees get to be creative and make decisions every day. Benefits are really good & premiums didn’t increase at open enrollment.

Cons

Not really any problems that I see.

1
4.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

- Benefits - Remote -

Cons

- Little room for growth

See reviews by: Helpful|Rating|Date|All