Used to be a good place to work but not anymore - Customer Service JLR Employee Review

1.0
Apr 30, 2018
Recommend
CEO approval
Business outlook

Pros

Current and future products are exciting, beautiful building to work in, employees are great people, pay is aligned with other companies.

Cons

Expected to work 24/7, hostile work environment, not in touch with needs / wants of the customer, only concerned about the companies bottom line

Explore other reviews about JLR

5.0
Oct 9, 2025
Recommend
CEO approval
Business outlook

Pros

- Amazing work culture and work life balance - As a designer the world is your oyster of how you want to grow and develop - Manager is amazing at communicating your needs and empathizing with you - Everyone is driven to be a better designer and so much support from everyone

Cons

- Having to work sometimes really early or nighttime due to time zone differences with some of the people we work with - Projects & goals sometimes have to change in the week to better fit business needs and team goals.

4.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance Supportive environment

Cons

If you fall in the less than 3 years experience bucket, your best shot is the new graduate positions which have terrible pay and full-time employment after 2-years is not guaranteed.

See reviews by: Helpful|Rating|Date|All