4.0
May 20, 2025
Current employee, less than 1 year
Sunnyvale, CA
Recommend
CEO approval
Business outlook
Pros
As a support engineer, there are good amount of resources to fall back on to assist with cases. Everyone helps each other.
Cons
At some point, there can be stress due to certain customers, but this is true for any customer service job. Senior DSEs seem to complain often about their workload though.