It was great to start, but it quickly became toxic. - Keyholder/Floor Leader JCPenney Employee Review

2.0
Apr 17, 2025
Recommend
CEO approval
Business outlook

Pros

There were some great people, including customers. The associate discount was nice. There were also financial incentives to get people to sign up for the credit card.

Cons

Very gossipy, and a lot of favoritism. I did not feel valued in my position. My concerns were very rarely heard, and I did not have much of a work life balance. People in lower positions than me were getting paid higher wages than I was.

Explore other reviews about JCPenney

5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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