Hell on earth - Retail Associate JCPenney Employee Review

1.0
Mar 27, 2024
Recommend
CEO approval
Business outlook

Pros

There aren't really any, maybe experience

Cons

Customers are extremely rude. Got yelled at by a lady because I didn't fold her clothes to the creases. I felt constant anxiety working here. The whole environment is miserable.

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

1.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

The employee discounts were alright

Cons

As a Cashier or Omni associate they don't take you seriously. Leadership loves to play hot potato with responsibilities and many times cashiers gets stuck with it. When dealing with angry customers they the managers don't show up or completely undermine you making you look like an ___.

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