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      JCPenney

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      JCPenney reviews

      Eh - Customer Service Representative JCPenney Employee Review

      2.0
      Aug 1, 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Got out on the floor fast

      Cons

      Didn't teach me a dang thing. I watched maybe two videos and then was sent out to sell millions of dollars worth of jewelry without knowing what I was doing.

      Explore other reviews about JCPenney

      5.0
      Mar 4, 2026
      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      laid back work environment for a college student

      Cons

      salary stayed the same throughout the years

      4.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hrs, competitive salary, friendly Coworkers, Good bosses

      Cons

      Shoplifting, lazy employees, end of day cleanup always a mess.

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