Seasonal Job - Customer Service Specialist JCPenney Employee Review

2.0
Jun 1, 2015
Recommend
CEO approval
Business outlook

Pros

The 25% discount was pretty cool.

Cons

If you get hired for seasonal, just realize that your presence is not going to be taken seriously by management. They won't try to get to know you, or even remember your name. After the "training"(basically 12 hours of sitting in front of a computer) you're not taught anything, just thrown onto the floor. You teach yourself how to do everything and that will be hard especially if your non seasonal coworkers are snobby and unwilling to help you out. Also they overhire for the holidays so on most days you won't be lucky enough to be on register but on the floor..folding..and folding...and fixing..and folding...

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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