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      JCPenney

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      JCPenney reviews

      Customer Service Associate - Anonymous employee JCPenney Employee Review

      4.0
      Jun 3, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Management and co-workers are excellent and pay is reasonable. Great opportunity to develop customer service experience. Enjoyable place to work.

      Cons

      Work could be stressful, especially during the busy shopping season. Working up the ladder is difficult. Long hours for new workers.

      Explore other reviews about JCPenney

      5.0
      Mar 4, 2026
      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      laid back work environment for a college student

      Cons

      salary stayed the same throughout the years

      3.0
      Jun 25, 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      its a good starter job for someone in high school

      Cons

      schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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