Retail in a nutshell, but even harder than usual to convince yourself to stay. - Retail Sales Associate JCPenney Employee Review

3.0
Sep 5, 2014
Recommend
CEO approval
Business outlook

Pros

Laidback management/associates, 25% discount, & I've heard benefits are good for full timers. Flexible TO/PTO (when scheduled ahead of time).

Cons

"promotions" with no pay increase, but more responsibilities. terrible communication, and nothing matters but credit. Awful theft, often times on a daily basis, and usually being shorthanded which means less people to notice it and inform management. so basically, retail. but even folks who are into customer service have a hard time finding a reason to stay.

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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