Excellent Company but in the hands of lame leaders - Software Engineer JCPenney Employee Review

1.0
Aug 27, 2018
Recommend
CEO approval
Business outlook

Pros

Excellent Benefits ( Insurance and others) Lot of Events and celebrations

Cons

Lack of proper management If your Sr. Manager has decided to throw you then he wont need proper justification. Leaders only follow to Sr. Managers and doesn’t use their brain. JCPenney India location is known as GIC (Global Information Center) but looks like the Leaders in India are always looking for an opportuinity to Impress people of Plano (Head Office). No matter what role they are in. India leaders can go any extent inorder to Please plano people. India leaders can also ignore processes and best practices to please plano people. Lot of additional and unwanted Hierarchy.

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

1.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

The employee discounts were alright

Cons

As a Cashier or Omni associate they don't take you seriously. Leadership loves to play hot potato with responsibilities and many times cashiers gets stuck with it. When dealing with angry customers they the managers don't show up or completely undermine you making you look like an ___.

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