Disappointed - Anonymous employee JCPenney Employee Review

2.0
Nov 9, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits along with culture and values

Cons

Last minute communication or conflicting communication from corporate leadership to stores and customers resulting in wasted payroll and lost customer base.

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5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

1.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

The employee discounts were alright

Cons

As a Cashier or Omni associate they don't take you seriously. Leadership loves to play hot potato with responsibilities and many times cashiers gets stuck with it. When dealing with angry customers they the managers don't show up or completely undermine you making you look like an ___.

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