Change isn't always for the better - Anonymous employee JCPenney Employee Review

3.0
May 21, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

JCP is on the edge of changing how America looks at retail. Management is fair when requesting time off for sick children or illness however they do deduct it from your vacation time.

Cons

While some of the changes have been a good thing for jcp, the changes were too quick for the customers and worse for the associates. Many things should of been planned better from releasing the pricing team (and then doing months of price changes) to eliminating the catalog pick up area. You never knew what was expected because the job description changed every other week. Jcp is trying to foster a culture of openness and creativity but middle management is still use to squashing ideas at the local level and then presenting them as their own. If you plan on working for jcp, watch your back.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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