It was just a simple retail job good for a second job or teenagers - Customer Service Associate JCPenney Employee Review

3.0
May 19, 2012
Recommend
CEO approval
Business outlook

Pros

The discounts First choice at new merchandise

Cons

selling credit apps not enough hours no chance to move up within the company pressuring customers to apply for credit cards they can't afford

Explore other reviews about JCPenney

5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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