Out of 3 stores this one is the worst; however, it is like being with family. - Anonymous employee JCPenney Employee Review

3.0
May 2, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Giving the best customer service. Working with amazing people. Almost always happy, friendly, and the support you need from your managers.

Cons

The slow seasons hours are cut or when things change in the company and hours are cut. Poor communication from senior management. A store manager who is two sided and denys that they said it in the first place. A store manager who lies to your face and then doesn't own up to it in the end or acts like you cannot proceed in the company but said you would make a great candidate.

Explore other reviews about JCPenney

5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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