I loved working there until I realized my experience was only good on paper!! I cannot wait to get back! - Department Supervisor JCPenney Employee Review

2.0
Apr 27, 2012
Recommend
CEO approval
Business outlook

Pros

The discount The people The customers Floor sets were fun always a blast.

Cons

The pay structure is not the best. That is being polite. New people were making more than people who have been there for years. There was no system in place to properly communicate to the associates at the start of there shift. Even after training you feel thrown to the wolves. Supervisors have favorites and are buddy buddy. The entire management team was inconsistent and angry.

Explore other reviews about JCPenney

5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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