Horrible management team - Retail Sales Associate JCPenney Employee Review

2.0
Jun 21, 2016
Recommend
CEO approval
Business outlook

Pros

Great work environment if you get along with your coworkers

Cons

The management here can barely function at the register, they always pass by without hrlping if they see you have a long line (and good luck getting help on time). I have worked there for 4 ish years and they passed me up for a promotion twice even though i was promised the position when i left my second job for them. They have also not given me a raise because the only thing they see is how many ICAPs you get. Everything is based on crdit applications. The quality of the workers has dropped significantly because they only keep those that can open ICAPs and not the people who are actually capable of cleaning and helping the customers. I used to love working here when i first started and manager for the store was different. This place is only great for those who are in high school or looking for a temporary work place.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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