Poor management allowing staff to lie to achieve sales - Retail Sales Associate JB Hi-Fi Employee Review

2.0
Nov 8, 2024
Recommend
CEO approval
Business outlook

Pros

Meeting new people (customer), Making new friendships

Cons

Unrealistic sales targets, Staff that lie/manipulate customers to achieve sales targets, managers won't do anything to nip in UNLESS it ultimately affects them. Management manipulate/gaslight staff out of career opportunities. 1 line item sales will get you reemed by management and thus begins your 21 questions about why/how/what/where/when. Multi line item sales will still get you questioned about if you asked every open ended question possible and why they didn't sign with Telstra. Management will agree to gut your comms from a sale to GET the sale and won't reimburse you for doing the hard work. DigiDirect selling a camera $600 cheaper than JB, but JB have a $50 SPIV? Management won't pay the SPIV and tell you to not let the sale walk. Literally nothing you can do about it. Management not 5 mins before clocking in will speak to you about another staff performing better and asking you to even better than them. JB now wants all staff regardless of when you started to do counter transactions, floor sales, storeroom duties, merchandising, accessories & security at the door without any additional pay outside of comms from sales and retail achievers which is $1 per hour worked weekly. There's way more.

Explore other reviews about JB Hi-Fi

5.0
Oct 24, 2024
Recommend
CEO approval
Business outlook

Pros

Fun, accepting and overall great place to work

Cons

Honestly can't really name any, the workplace is amazing

1.0
Feb 20, 2025
Recommend
CEO approval
Business outlook

Pros

Pay, other staff if they're nice and don't exclude you

Cons

Poor management, bullying, crappy store in general

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