Excellent - Administrative Assistant J A Kemp Employee Review

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1.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

- Free travel insurance - Some colleagues are nice and friendly - Office is central location - Flexi time

Cons

- Overworked, underpaid, and not enough people in the team to help out so you're always left feeling like there's too much to do. - Felt very micromanaged. - Lots of very antisocial people, you'd walk past people in the office and not even get acknowledged, bit of a stand off-ish energy amongst many. - Required to go in 3 days a week but you cannot change these days or management will kick up a fuss. - Training was a bit of a disappointment, no real training booklet. They use lots of notes on Inprotech and half of the time these notes are wrong. - One fee earner in particular was always so rude when I emailed him and I was only following the procedure we were told. - Some loud and obnoxious staff who had no consideration for others. - Was told at the beginning of my employment that I would never always be given the same tasks yet every day I was given the same monotonous tasks and the other team members never did these unless I was off, and even then they were sometimes left for me to do when I came back. - Overall, not a great place to work.

3.0
Nov 5, 2024
Recommend
CEO approval
Business outlook

Pros

- defo in top 3 of patent attorney firms in Europe - salary (unmatched in the profession) - bonus scheme (unmatched in the profession) - overtime rewarded with up to 8 extra days off - incredibly competent fee earners (+some specialise in rather esoteric areas) - management is fairly transparent - supportive and understanding line managers and HR - clear expectations Worth noting that, for fee earners at least, the attrition rate is rather low. Can totally see Kemps being a 'dream come true' workplace for many patent attorneys.

Cons

- IT/internal systems are inefficient and outdated (this also applies to certain firm-wide procedures) - support staff need further training - typically very little autonomy at work - the firm's vibe is rather strict and rigid - international community practically non-existent - hybrid working policy lacks flexibility

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