Horrible leadership, low pay, terrible culture - Head Of Customer Success Ivinex Employee Review

1.0
Aug 2, 2021
Recommend
CEO approval
Business outlook

Pros

Very good product technically speaking. Changes and updates are occurring randomly. Competes with sales force on a minor scale. Once you learn it, it is pretty powerful tool.

Cons

Horrible leadership. Pay is 60% or less of market value for the role you are hired for. there is no negotiation. No training, sink or swim, and the stress that come from that. Every day comes with the possibility that your role will change entirely. No support for trying to make appropriate changes to improve the company. CEO clearly does not have the experience nor skills nor knowledge on building a successful and sustainable company. They have been in startup mode for 15 years… without the funding nor strategies for actual growth. They will be here forever. They cheat customers by not actually building the solution they want. Then then charge the customer to fix the bad solution. As of the writing of this review, over

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5.0
Sep 21, 2023
Recommend
CEO approval
Business outlook

Pros

Excellent place to work and grow

Cons

Compensation and more benefits for international employees

3.0
Sep 4, 2024
Recommend
CEO approval
Business outlook

Pros

Work-life balance Remote Intuitive Product No micromanagement Team is helpful

Cons

Long sale cycle Little to no training Needed tons of AE experience Low on marketing materials

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