Customer Service - Customer Representative Ivanti Employee Review

2.0
Jun 23, 2021
Recommend
CEO approval
Business outlook

Pros

Pay was decent/used to have occasional lunch's or dinners brought in for the 16 hour day you had to be there but that stopped after new management.

Cons

Were to start. This place lies about everything! Work life balance(is a joke) they preach at the begging but then for month end or quarter end you were saying some days 16 hours including holiday's and weekends. i guess if you live in Europe it's probably not as bad as the US positions, because it's illegal in those countries to work people to the bone but not here. So guess who had to make up for them having regular hours that's right the US people. Didn't matter if we had all been profitable as a company for 6 months and the CEO get's on these all hands meeting and says how well everyone did, but then you see people getting laid off left and right,(one day like 9 upper management were let go so all you see is empty office spaces.) or worse quitting because this place is a "what have you done for me latley" type of atmosphere. So if your job depends on someone else you need to communicate with but then all of a sudden half the office if gone and your expected to still do your #'s.

avatar
Ivanti Response
4y
Thank you for providing such detailed feedback. We are always looking for ways to improve and appreciate you taking time to share your thoughts. We wish you all the best in your career!

Explore other reviews about Ivanti

5.0
Dec 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people. Good benefits and pay. Lots of opportunities for growth. Interesting projects. Great work life balance due to the ability to work remotely.

Cons

A lot of leadership changes recently which can cause for uncertainty as the new leaders are figuring out the company and how they want to move forward.

avatar
Ivanti Response
4mo
Thank you for your positive feedback and for being part of Ivanti over the past few years. We're glad you value the great team, benefits, growth opportunities, and flexible work-life balance. We understand that leadership changes can create some uncertainty, and we appreciate your patience as new leaders get acclimated and define our future direction. Your input is important as we continue to build an even stronger Ivanti together.
2.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of schedule, PTO is good

Cons

Code base is a dumpster fire. The majority of the team is in India and the engineers there don't really care or know anything about writing good code. Management is screaming AI, AI, AI and expecting a huge increase in productivity but meanwhile I'm fighting my environment every day because someone has broken master with their crappy code.

1
See reviews by: Helpful|Rating|Date|All