Supportive team with evolving processes - Anonymous employee Iterable Employee Review

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive and collaborative team environment. Friendly coworkers who are willing to help. Good work-life balance and flexible scheduling. Clear new vision aligned with the AI era. Strong investment in AI-driven capabilities and modernization. Leadership is focused on adapting to evolving customer and market needs.

Cons

Some processes are still evolving as the company modernizes. Cross-team communication could be more consistent during periods of change. Career paths and internal processes could be more clearly defined. Customers increasingly expect strategic marketing guidance, but the organization is not always structured to support that need; Clearer separation of responsibilities is needed, with dedicated marketing strategy expertise distinct from Customer Success and technical roles focused on execution and alignment

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Iterable Response
4d
Thanks so much for the review and for calling out our supportive, collaborative team environment. I’m thrilled that the new vision and our investment in AI-driven capabilities are hitting the mark for you. We hear you on the need for clearer career paths and consistent cross-team communication as our processes evolve to better support our customers’ strategic marketing needs. I’d welcome the chance to connect to learn more about your specific thoughts on how we can structure our teams to win. -Jim Bartolomea, CPCO

Explore other reviews about Iterable

5.0
Mar 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- New CEO and leadership show early signs of moving faster and better decision makers - Remote friendly culture - Competitive pay

Cons

- Average or below par team members get promotions all the time

3
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Iterable Response
3mo
Thanks for taking the time to share your feedback! It’s great to hear that the shift in our leadership and the focus on moving faster is resonating with you. We are committed to building a culture of high performance and ensuring our promotion processes are fair and objective. Our new leadership expectations are a big part of that, designed to give us a shared standard for what "great" looks like at Iterable. I also appreciate your advice on staying close to our customers; that focus is exactly what we mean when we talk about our core value of "running as one." Thanks again for being part of the team and for your honest perspective. -Jim Bartolomea, CPCO
2.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a tremendous amount of talent at Iterable. The people are smart, they care, they word hard and tirelessly, and they constantly try to find a way to be successful. Often, you even feel joy when with your colleagues because they are truly good humans that believe in the trajectory of the organization.

Cons

If the product is not differentiated, then a company-wide strategy should be instituted on how to land business. If profitability is the most important, then there will not be any land grab opportunities. When your entire company is at a awards dinner and your new CEO stands on stage and cusses you out for not being in seat and you are still not hitting OTE targets, why would you want to stay? The culture is floundering. The product is not moving fast enough to compete. The finance team won't allow creative deal structures. And the culture is not worth the pressure and lack of ability to be successful.

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Iterable Response
2w
It’s great to hear you recognize the incredible talent and drive of our employees. We’re committed to a positive culture and always working towards differentiating our product. I appreciate your feedback on these areas. If you're open to it, I'd welcome the chance to connect and learn more about your experience so we can continue moving in the right direction. -Jim Bartolomea, CPCO
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