Great team but poor middle management and high turnover - Account Manager Ironpaper Employee Review

2.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

- Really great team of content, graphic design, growth strategists, and operations specialists, best I have ever worked with. Everyone in a production seat is top level.

Cons

- They promote junior level people way too fast, and managers end up being pretty bad team leaders. The turnover on my team was insane, 4 people churned through the same role in ONE YEAR. I would ask for help on something, or to talk through a challenge and her response was to just fire you and replace you. Literally that scary! - My manager was constantly offending my clients where I would have to rectify it, and was extremely unhelpful or would disappear for two months. Most incompetent middle management I've ever seen, and I've worked at a lot of agencies. - Outside of my direct team, I had absolutely no idea how anything else was going in the company, who our other clients were. No visibility or opportunities to make other relationships. They'd have "layoffs" and I'm like, wait. We're not doing well?

Explore other reviews about Ironpaper

5.0
Nov 2, 2025
Recommend
CEO approval
Business outlook

Pros

Over the years at Ironpaper I’ve had the opportunity to grow and expand my B2B knowledge. I’ve seen others grow and evolve as well. I really enjoy the people I work with and focusing on a small set of clients is refreshing.

Cons

There are always things that could be improved but nothing major to report here.

1
5.0
Mar 3, 2025
Recommend
CEO approval
Business outlook

Pros

Out of all the agencies I have worked at, Ironpaper (IP) has provided me with the most growth direction and overall structure that I didn't realize I'd been missing since I began my career in marketing. Just a few highlights: - I feel supported by my team — even as recent changes have shifted things around in my role. Open communication about deadlines and expectations is encouraged. We work in pod structures, so I may just have a great team that I like working with and learning from. - I feel challenged (and empowered to keep challenging myself) so I can grow even more in this profession/industry. There are so many great and talented people in my team, and I look forward to learning from them. - The interview process was organized, speedy, and enjoyable. - This is the most diverse agency I have worked at, which I deeply appreciate. Not only that, but HR and the IP team do a great job of providing resources and support to foster open conversations. - Since we are fully remote, it feels like the pool of talent isn't limited to whoever can be in-person, so you're working with some experienced and talented professionals across the US.

Cons

I'll update this in a year with my cons if I see or experience any. For now, I would highly recommend applying and seeing if you're a fit.

1
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