Great Working Environment - Customer Service Representative IronWatch Security Employee Review

Company owners were very nice and professional. They helped me out a lot during my time there.

Some of the other security officers weren't as committed as they should have been.

• Good entry point into the security field • Hands on patrol experience in residential properties • Straightforward day to day responsibilities • Opportunity to gain armed/unarmed field experience • Coworkers on site are generally supportive

• Poor communication from management • Little to no warning or flexibility regarding probation/certification timelines • Promised pay increases and benefits not clearly honored or explained • Limited transparency about advancement opportunities • Pay cap not disclosed upfront • Physically demanding patrols (multiple buildings/floors, stairs only, all weather) • Employees often feel replaceable rather than valued