Great place to work - Customer Service Representative (CSR) Invitation Homes Employee Review

The entire team are always there to support you should you need them

There’s really nothing “Cons” to mention

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.