Terrible job culture - Assistant Portfolio Manager Invitation Homes Employee Review

1.0
Oct 25, 2023
Recommend
CEO approval
Business outlook

Pros

Pay was decent Annual bonuses

Cons

Forced OT/late nights 3 days a week. Expect you to process checks on holidays including Christmas day. No work life balance. Managers avoid resolving escalations. Unrealistic ideas came from portfolio managers who have 0 idea what the day to day is like for an APM At one point the expectation was to make 30 outbound calls a day(avg 4mins calls), while catching/returning all calls and managing the many other day to day items. Managers would refuse to help run checks even though both had check scanners. This often meant the 2 APM's that ran checks would have multiple days that end around 7pm in a row

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Invitation Homes Response
2y
We are sorry to hear about your experience with us. We understand that some positions have a greater workload that others, but we do strive to provide all of our associates with a well work life balance with our PTO policy, paid holidays, and flex days. We are always striving to create an environment where our associates can thrive, your feedback is valuable as we continue to develop our managers and teams.

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5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, good management. Good work-life balance

Cons

None that I can think of

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

supportive management knowledgeable team Great pay Great benefits

Cons

the commute is 2-2.5 hours roundtrip everyday, and it's going to get worse residents can be intense

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