Great job - IT Support Invision Technologies Employee Review

Opportunity to work on a multitude of different line of business applications. Remote and on-site support opportunities. Six months there would be like working 1 year somewhere due to the diverse clientele you have to support. Incentivize to earn raises based on continued education and certifications Pay is on par with the area. Laid back atmosphere for the most part.

Can be overwhelming with the amount of tickets they try to schedule you for and often time allotted to complete tickets is not practical. There is no real training plan for low to no experience tech just, OJT and following previous techs configs or notes. Bottlenecks in expertise and sometimes slow support from peers when needing support with a ticket Focus on meeting SLA trumps keeping clients’ systems updated, optimal protection (cybersecurity), and efficient performance.

- Local IT company in Albany, Georgia. - Opportunity to learn multiple systems for different types of companies. - Weekly pay. - Work 45 hours (regular pay + time and a half, weekly). - Off on weekends and on-call rotation is not often (per amount of employees)

- Separate departments with no advancement opportunities, cross training or bonuses. - Must learn on the job/teach yourself. No one-on-one training or regular orientation training. - No HR department. Has 3 administrative employees that share duties.