Chaos and confusion - Technical Support Engineer Invenio (Australia) Employee Review

• A few supportive colleagues – but even they are usually looking to leave.

Disorganised leadership: No clear direction or structure. Management changes decisions frequently with no communication. • Toxic culture: Bullying is normalised, and staff wellbeing is not a priority. Concerns are brushed aside or ignored. • Profit over people: The company only cares about money. There is no interest in developing or supporting employees. • Fake values and culture: They promote a strong company culture and values externally, but none of it is reflected in day-to-day practice. • Forced reviews: Most of the positive reviews here are not genuine – staff are pressured to write them to boost ratings. • Chaotic processes: No structure or consistency in workflows, leading to daily confusion and frustration. • No future growth: It’s not a place to build a career. High turnover and a lack of investment in people make long-term commitment pointless.

Great colleagues, admin especially . You feel that you are valued, quick to action and follow-up. Doesn't procrastinate. Always there to listen and provide constructive recommendations. Very helpful.

I can't think of any. I was loving my time when I was with Invenio.