Engineers should run here, business folks should run away - Manager Intuitive Employee Review

3.0
Dec 11, 2023
Recommend
CEO approval
Business outlook

Pros

If you are an engineer or manufacturing professional, you will find this company very cool. And you should apply. Amazing space, industry, product, vision and purpose.

Cons

If you are not an engineer, if you specalize in corporate functions, run away. Fast. Money, resources, support goes into manufacturing and sales. All other corporate functions are wildly immature and even more dysfunctional. There is no CIO, CMO or CHRO. The HR functions are split amongst a variety of leads and yet talk with any business leader and they will tell you they get zero HR assistance (which explains the myriad of HR issues plaguing the teams). There are multiple “CMO” types all competing against each other with varying visions, needs, purposes. They have accountants acting as marketers. As another poster shared, the team responsible for campaigns is lacking skill (but not connections). They don’t know what a brand campaign is, how to fund, staff or execute one. The C Suite likes to state “what got us here won’t get us there”. They are right but the vast majority do not want to do what is needed to be done to get there. They are stuck in old patterns, refuse to adopt new ways of working and as a result, are indeed stuck. You often hear about removing sand from the gears yet many leaders are swapping the sand for pebbles and in some cases, boulders in the gears. In other cases, employees are being thrown into the gears. Corporate flesh everywhere. New employees are told not to be vocal, don’t push back, don’t talk about how you did things elsewhere. Sit tight for a year, develop relationships and then well, do nothing, because again, they don’t like change. Brand leadership needs help. Previous leaders were really good but demoted themselves or left after what can only be assumed to be total and complete burnout with the way they work. Most recently, they laid off a bunch of long term employees. I suppose they are living the dream that what got us here won’t get us there. Certainly, they now don’t have baggage of the employees who got them to where they are today and can bring in more folks who are willing to work on site and do zoom meetings all day, keep their mouths shut about problems and tow the line.

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Intuitive Response
2y
Thank you for your review. We are sorry to hear this was your experience. At Intuitive, we aim to uphold the highest degree of professionalism in all we do, and we view this as an opportunity to improve. Thank you again for bringing this to our attention.

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5.0
May 4, 2026
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CEO approval
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Pros

Able to provide care and value to patients all the way through - and on 40 hours a week, for real, with a culture that healthily jobs out a lot of stress. Everyone I work with is competent and glad to be here.

Cons

The above is not true for every corner of the company, and some places have gotten harder to exist in. Hours can run long in some places.

3.0
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CEO approval
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Pros

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Cons

If you're in an area that has good runway and they just need hands on deck with a supportive manager it's pretty straightforward career progression. However, there's a lot of territories that have been sold into a corner of sorts and because of the specific targets that absolutely need to be sold the management has gotten extremely picky and will specifically target reps from orgs such as JnJ, Applied and Medtronic to come in and flip the remaining surgeons that they've already been selling to.

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