Pros
- They tell you exactly what the commission ratios will be up front, so you know exactly what you're getting into. They start you out at $20 per hour base rate guaranteed for the first 3 months. - Pretty good trainers, and a relatively robust period of 3 weeks in training before they toss you on the sales floor - Halfway decent benefits, healthcare, ok-ish PTO, 401k match, etc .
Cons
- The quotas are harder than usual to hit than they were at other sales jobs I've had. And I'm a heavy hitter, not to toot my own horn but it shouldn't be hard for me to hit a realistic quota. Yet, it is. More on that below. - They justify the quota by making it a hybrid inbound/outbound position. You're calling other agent's leads just to see if you can win them back. You can also follow up with your own leads, which is very cool so it's not always the typical "sell it on the first try or else it just goes to the next random agent", but by the time you get to other people's leads you only get access to their trash tier leftovers that they didn't feel like following up on. - Their multiplier effects on commission are absolutely brutal. You must sell at or above a 70% average or else it's an automatic 10% reduction. Quota reductions are even worse, as low as 50% on the bottom tier. - Their quota ramp period is unrealistic for new hires. They ramp your quota faster than they ramp your call queue rank, so there's no way you're gonna take enough leads to hit goal. They tease you with an easy quota that you'll bust early on to beat the $20 guarantee, but then they crank the heat so they can pay you less. - And speaking of the call queue priority, I understand giving more calls to the more experienced people / heavy hitters but on slow days I'll literally go some entire 8 hour days only taking 1 or 2 leads. And it's not like I'm coded offline all day, I'm literally just sitting on Ready status twiddling my thumbs. They need to spread the leads out just a *little* more
